Keralastore Privacy Policy
At Keralastore, we prioritize your privacy and are dedicated to safeguarding your personal information. This policy details how we collect, utilize, and protect your data when you visit www.keralastore.co.uk .
Personal Information We Collect
Device Information:
During your visit to our Site, we automatically gather specific information about your device, such as your web browser, IP address, time zone, and cookies stored on your device. We also track the pages and products you view, along with your interactions with our Site.
We employ technologies like cookies, log files, web beacons, tags, and pixels to collect Device Information.
Order Information:
When you make a purchase or attempt to do so through our Site, we collect certain personal details from you, including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number.
How We Use Your Personal Information
We utilize the Order Information we gather to:
- Process and fulfill your orders, including payment processing, shipping arrangements, and sending order confirmations.
- Manage your account with us.
- Communicate with you, including providing customer support and responding to inquiries.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising regarding our products or services based on your preferences.
- Audit and improve the content and layout of our website for a personalized user experience.
We use Device Information to:
- Detect and prevent fraud.
- Understand how our customers use the Site and optimize our website’s performance.
- Utilize retargeting advertising with platforms like Facebook and Google Adwords (you can opt out by contacting us directly or using the opt-out mechanisms provided by these platforms).
Sharing Your Personal Information
We may share your Personal Information with service providers and third-party partners who assist us in providing services to you, such as shipping companies, payment processors, and marketing agencies. We may also disclose your information to comply with legal obligations or respond to lawful requests.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising through links provided in our policy or by adjusting your preferences directly with Facebook, Google, or other relevant platforms.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the information provided below.
Data Retention
We retain your Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for any updates.
Contact Us
For questions about our privacy practices or to make a complaint, please contact us at:
- Email: keralastoreuk@gmail.com
- Address: 20 Fresh Wharf, Barking, London IG11 7YJ
- Phone: +44 7442206211